At PalmistRead.com, we are committed to providing quality palm reading services and ensuring customer satisfaction. We understand that circumstances may arise where a refund is necessary. This policy outlines the conditions under which refunds will be granted.

1. Non-Delivery of Report:

If you do not receive your palm reading analysis report at all, you are entitled to a full refund. Please contact us at ask@palmistread.com within 7 days of your scheduled delivery date to request a refund.

2. Late Delivery of Report:

We aim to deliver all palm reading analysis reports within 24 hours of confirmed payment. If you do not receive your report within this timeframe, you are eligible for a full refund. To request a refund, please contact us at ask@palmistread.com within 7 days of your scheduled delivery date.

3. Requesting a Refund:

To request a refund, please contact us at ask@palmistread.com with the following information:

  • Your full name

  • Your email address used for the order

  • Your order date

  • The reason for your refund request

4. Processing Refunds:

Once we receive your refund request, we will review it and process the refund within 7 business days. Refunds will be issued to the original payment method used for the purchase.

5. Exceptions:

While we strive to provide excellent service, there may be rare circumstances beyond our control that affect delivery times, such as technical issues or unforeseen events. In such cases, we may offer an extension of the delivery timeframe instead of a refund. We will communicate with you promptly if such a situation arises.

6. Contact Us:

If you have any questions about our refund policy, please don’t hesitate to contact us at ask@palmistread.com.